Find out about Vinfast Car Repair and Maintenance Center

VinFast is a Vietnamese automobile brand, founded in 2017. This is one of the first and largest automobile manufacturers in Vietnam, with the goal of becoming a global smart electric vehicle manufacturer.

In the context of the strong development of the Vietnamese automobile industry, VinFast has emerged as a leading domestic car brand. With the increasing number of VinFast cars on the road, the need to find specialized repair and maintenance centers is becoming more urgent.

This article will provide a comprehensive overview of VinFast's after-sales service system, helping car owners make informed decisions when choosing a place to take care of their "beloved car".

The importance of VinFast car maintenance

Regular maintenance not only helps maintain optimal vehicle performance but also ensures user safety. For VinFast vehicles, compliance with the maintenance schedule has a special significance:

• Maintain vehicle value: A properly maintained vehicle will retain its value at resale.
• Long-term cost savings: Detecting and addressing small problems early helps avoid costly major repairs in the future.
• Guaranteed performance: Proper maintenance helps your vehicle run smoothly and save fuel.

Common causes of damage to VinFast cars

Improper use:

• Sudden number change
• Frequent braking
• Does not start properly in cold weather

Environmental Impact:

• Severe road conditions (potholes, rough roads)
• Vietnam's hot and humid climate causes corrosion of metal parts.

Skip maintenance schedule:

• According to VinFast's recommendations, vehicles need to be periodically maintained every 5,000 km or 6 months (whichever comes first).

Signs that you need to bring your VinFast car to a maintenance center

Engine Problems:

• Engine won't start or is difficult to start
• Unusual noise from the engine
• Check Engine Light on Dashboard

Drive system:

• Difficulty shifting or noise when shifting
• Abnormal vibration when accelerating

Brake system:

• Brakes squeal or vibrate when used
• Brake pedal is “soft” or needs to be pressed deeper than usual

Power system:

• Headlights, taillights or signal lights not working
• Sound system or air conditioning problem

Undercarriage Problems:

• Strange noise when going over rough road
• The car deviates from the road when going straight.

Quotation of some commonly replaced parts in VinFast Fadil cars (Updated 2024):

Price list of some spare parts for VinFast Lux A2.0 and Lux ​​SA2.0 (updated 2024):

How to find a reputable VinFast repair center

1. Through VinFast's official channel

Official website: VinFast Service

• Provide detailed information about the service network
• Allow online maintenance scheduling

VinFast application:

• Track vehicle maintenance history
• Receive notifications about service promotions

2. Direct evaluation at Showroom

• Observe modern facilities and equipment
• Evaluate staff service attitude
• Consult with customers who are using the service

3. Consult the VinFast user community

Join VinFast's official Facebook groups:

• “VinFast Lux Club” (>50,000 members)
• “VinFast User Community” (>100,000 members)

Otofun.net Forum: A separate section about VinFast with many detailed reviews

4. Certification and assessment

• Certificate of "VinFast Authorized Dealer"
• Star rating on Google Maps (priority given to centers with rating above 4.5 stars)
• ISO 9001:2015 Certificate on Quality Management

Criteria for evaluating VinFast repair center

Technical expertise:

• Staff trained by VinFast
• Using VinFast's dedicated diagnostic tool

Spare parts quality:

• Use genuine VinFast spare parts
• Have a clear warranty policy for replacement parts

Transparency in the process:

• Provide detailed quote before performing repairs
• Allow customers to check the repair process

Customer service:

• Fast service completion time
• Shuttle service available

Applied technology:

• Use modern service management software
• Applying AR (Augmented Reality) technology in error diagnosis

Benefits of using genuine VinFast services

Quality assurance:

• Technical staff are trained in depth about VinFast cars
• Use specialized tools and equipment for VinFast

Warranty after repair:

• Warranty up to 12 months for major repair services
• Money back guarantee if not satisfied with the service

Free software updates:

• Update the latest firmware for the vehicle's electronic systems
• Optimize performance and safety features

24/7 support:

• 24/7 Technical Support Hotline
• Nationwide emergency rescue service

Special offer:

• Loyalty program with many attractive offers
• Discounts on regular maintenance packages

Choosing a reputable VinFast car repair and maintenance center plays an important role in maintaining the performance and longevity of the car. By consulting reliable sources of information and applying strict evaluation criteria, car owners can rest assured to entrust their "beloved car" to the experts. Remember, regular maintenance not only helps the car operate well but also ensures the safety of you and your family on every journey.

FAQ – Frequently Asked Questions

1. How long is the engine oil change cycle for VinFast cars?

For VinFast vehicles, the recommended engine oil change cycle is as follows:

• VinFast Fadil: Every 7.500 km or 6 months (whichever comes first)
• VinFast Lux A2.0 and SA2.0: Every 10.000 km or 12 months
• VinFast VF e34 and electric car models: No need to change engine oil, but need to check gearbox oil every 20.000 km

2. What is the average cost of periodic maintenance for a VinFast car?

Periodic maintenance costs for VinFast vehicles vary depending on the vehicle model and maintenance frequency:

VinFast Fadil:

• 1st time (5.000 km): About 800.000 - 1.200.000 VND
• 2st time (10.000 km): About 1.500.000 - 2.000.000 VND

VinFast Lux A2.0:

• 1st time (5.000 km): About 1.500.000 - 2.500.000 VND
• 2st time (20.000 km): About 3.000.000 - 4.000.000 VND

Note: Prices may vary depending on VinFast's policies and promotions at the time of maintenance. See the article now: Price list of genuine Vinfast car spare parts, latest update now.

3. Does VinFast provide mobile maintenance services?

VinFast has launched a mobile maintenance service since 2021 called “VinFast Mobile Service”. This service has the following features:

• Scope of operation: Currently present in 30 provinces and cities nationwide
• Service hours: 7:00 a.m. – 21:00 p.m. daily, including holidays
• Service type: Regular maintenance, minor repairs, spare parts replacement
• Response time: Committed to being present within 120 minutes of receiving request
• Cost: Same as factory service, no travel fee within 10km radius

4. Does VinFast have any special warranty policy for electric vehicle batteries?

VinFast applies the following electric vehicle battery warranty policy:

• Warranty period: 10 years or 200.000 km (whichever comes first)
• Warranty coverage: Free warranty if battery capacity drops below 70%
• Battery exchange policy:
• Free battery replacement if old battery does not meet standards within warranty period
• 50% off new battery price if replaced outside warranty period
• Battery testing service: Free battery health check twice a year at VinFast charging stations
• Special support: Provide free replacement car during battery repair period (up to 20 days/year)

Note: This policy applies to all VinFast electric vehicle models, including VF e34, VF 8, and VF 9.

5. Prestigious and affordable VinFast car repair and maintenance service?

Thanh Phong Auto is proud to be the official authorized partner of VinFast, providing professional repair and maintenance services for all VinFast car models. With over 10 years of experience in the automotive industry and a team of technicians trained by VinFast, we are committed to bringing the best after-sales service experience to our customers. Read the article now: Vinfast car gearbox overhaul service in HCM Professional, best price today.

Why should you choose Thanh Phong Auto?

• Top-notch expertise: VinFast certified technicians, constantly updated with the latest technology.
• Modern equipment: Using specialized VinFast diagnostic and repair tools, ensuring high accuracy.
• Genuine spare parts: 100% of replacement parts are genuine VinFast products, ensuring quality and longevity for the vehicle.
• Transparent pricing: Detailed quotes before implementation, no additional fees.
• Comprehensive service: From routine maintenance, major and minor repairs to specialized car care.

Our commitment:

• Fast service completion time (90% of work completed within 24 hours)
• Service warranty up to 12 months
• 24/7 technical support via dedicated hotline
• Pick up and drop off service within 20km radius

Let Thanh Phong Auto take care of your VinFast. Make an appointment today to receive special offers!