Car rescue is an emergency support service for vehicles having problems on the road, to ensure the safety of people and vehicles, and at the same time minimize traffic congestion.
In today's rapidly developing technology era, cars have become an essential means of transportation for many people. However, unexpected technical problems can still occur at any time on the journey.
According to statistics from the Vietnam Register, every year about 15-20% of cars have unexpected problems while in traffic, of which 60% of cases are related to problems with the engine, electrical system and tires.
Having a good understanding of technical diagnosis, troubleshooting and emergency response procedures not only helps vehicle owners confidently handle simple situations but also ensures safety for themselves and other road users.
This article will provide you with a comprehensive guide on how to recognize, respond to, and prevent common car problems, along with detailed instructions on how to work with a professional towing service when necessary.
Engine failure, tire failure, battery failure, electrical system failure, fuel shortage, traffic accidents… are different problems that cars can encounter when driving on the road. Understanding the common types of problems will help you react appropriately when the situation occurs.
Engine failure is one of the most common problems, including problems such as engine overheating, faulty spark plugs, clogged fuel filters, faulty fuel pumps, or water contamination in the fuel injection system. Signs of this may include an illuminated check engine light, poor acceleration, or strange engine noises.
According to statistics from the Vietnam Automobile Association (VAMA), about 30% of car rescue cases are related to engine failure.
Tire failure is often caused by nails, sharp objects on the road or because the tire is too worn. When the tire is deflated, punctured or exploded, the vehicle will be unbalanced, difficult to control and needs to be handled immediately to ensure safety.
A bad battery is a common cause of a car that won't start. A weak or drained battery is often caused by prolonged use, leaving the lights on overnight, or an inefficient charging system.
Electrical system failure can include problems with wiring, fuses, or the vehicle's electronics. Signs include lights that don't come on, electrical devices that don't work, or the vehicle suddenly shutting down.
Running out of fuel is a simple but very common problem, especially when the fuel gauge is inaccurate or the driver is not paying attention to the remaining fuel level.
Traffic accidents can cause serious damage to a vehicle, from dents to major components, rendering it unable to continue moving.
Problems include a failed cooling system, a failing brake system, a faulty transmission, or other complex electronic faults.
Minor problems include: flat tires, weak/dead batteries, sudden engine failure, electrical problems, etc. When encountering these problems, handling them yourself can help you save time and money. However, you should only fix them yourself when you have basic knowledge and the necessary tools.
Below are self-rescue options for each specific situation:
When a tire is punctured, the following steps should be followed:
Be sure to tighten the wheel bolts to the specified torque before continuing your journey.
Weak or dead battery can be started by using another vehicle to assist with the cable. Connect the positive pole to the positive pole, the negative pole of the supporting vehicle to the ground point on the vehicle requiring support (not the negative pole of the battery), start the supporting vehicle first, then start the vehicle requiring support.
Car suddenly dies need to check common causes such as:
If you have basic knowledge, you can check and fix some of these issues.
Electrical problems include checking fuses, wiring, and connections. Carrying a spare set of fuses can help you quickly troubleshoot problems involving blown fuses.
Safe driving skills in the event of an accident are very important to avoid accidents. If the vehicle suddenly loses its brakes, continuously downshift to increase braking power, gently apply the handbrake, and find a way to stop the vehicle safely. If the vehicle skids, do not turn the steering wheel sharply and avoid sudden braking.
You should call a professional traffic rescue service when you encounter serious problems, problems that cannot be fixed yourself, stop the car in unsafe locations and when you do not have experience or repair tools.
Serious incidents can be accidents with major damage, serious engine failure, or vehicle fires that always require professional assistance. These situations are beyond the ability of non-professionals to handle and can be dangerous to attempt to repair yourself.
Problems like running out of fuel on the road, complex electrical failures, or unexplained engine failure are also times when you should call for tow truck assistance. Tow truck crews have the expertise and specialized tools to quickly identify and fix the problem.
When the vehicle is stopped in a dangerous location such as a highway, a road with limited visibility, or in bad weather conditions such as heavy rain or fog. In these cases, calling for rescue will not only help fix the problem but also ensure the safety of you and other road users.
Lack of experience or tools is also a valid reason to call for help. If you don't know anything about cars or don't have the necessary tools, attempting to repair the car yourself can cause more damage.
Support is needed such as towing and crane when the vehicle cannot move on its own. It is especially important to choose the right rescue method for the vehicle's drive type to avoid further damage to the transmission system.
Once you've determined that you need to call for help, understanding the process of working with a rescue service will help the process go more smoothly and efficiently.
Prevention is better than cure, taking preventative measures can significantly reduce the risk of having an accident on the road.
Whether you can fix it yourself depends on the severity of the problem and your experience. If you are unsure, call a tow truck.
Car towing costs are often based on several factors:
In Vietnam, car towing costs typically range from VND500.000 to VND2.000.000 for basic services, and can be higher for more complex or long-distance towing. Some insurance companies offer free or discounted towing services to customers who purchase hull insurance, so it is advisable to check your coverage before paying.
On average, waiting times in urban areas are around 30-60 minutes, while in remote areas it can be 1-3 hours. The waiting time for rescue depends on many factors such as the location of the vehicle, the time of the rescue call, traffic conditions, and the readiness of the rescue team.
When calling for car rescue, you should prepare the following documents:
These documents help verify vehicle ownership and insurance coverage, and ensure that towing services are provided to the right person and the right vehicle.
Thanh Phong Auto Not just a regular auto repair garage, but also a reliable companion on every road, especially with car rescue service Professional, dedicated. With a team of experienced, highly skilled technicians, Thanh Phong Auto is committed to bringing customers absolute peace of mind when encountering problems on the road.
Outstanding advantages of Thanh Phong Auto car rescue service:
Main rescue services at Thanh Phong Auto:
With Thanh Phong Auto, you can be completely assured that your car will receive the best care, helping you quickly fix the problem and continue your journey safely.
* The cars that we have mechanics: Mercedes, BMW, Audi, Lexus, Toyota, Honda, Mazda, Mitsubishi, Kia, Daewoo, Hyundai,Ford, Nissan, Volkswagen, Porsche, Chevrolet, Rand Rover, Innova, Fortuner, Vios, Fiat, Bugatti, Ferrari, Bentley, Hummer , Chrysler, Dodge, Renault, Cadillac, Volvo, Subaru, Daihatsu, Ssangyong, Roll-Royce, Peugeot, Smart Fortwo, Tobe M'car, Luxgen, Zotye, Haima, Geely, Baic, Hongqi, Cmc, Mini Cooper, Buick, Opel, Acura, Aston Martin, Vinfast, TQ Wuling, BYD.
Since 2019, Thanh Phong Auto was selected to link formal training with the Thu Duc College of Technology, Vietnam-USA College, Binh Duong University, University of Science and Technology, Van Lang University. This helps Guarantee for quality and standards at Thanh Phong AutoYou can rest assured about the quality and skills of the technicians here.
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